Premium Tattoo Supply Store - Call: +91 85019 89335

Refund and Returns Policy

Refund and Returns Policy

At AIR Tattoo Supply, we are committed to ensuring a smooth and trustworthy experience for every customer. While we do not offer refunds, we are always here to assist you in the rare event of any issues related to product condition or defects.

1. No Refunds

All purchases made through our store are final. We do not offer refunds for any products once an order has been placed and shipped.

2. Replacements for Damaged or Defective Items

If you receive a product that is damaged or defective due to packaging or shipping errors from our end, we will be happy to replace it. Please note:

  • A clear and unedited unboxing video is mandatory for any replacement request.
  • This video must show the full process of unboxing the package from its sealed state, clearly displaying the issue.
  • The video should be emailed to us at support@airtattoosupply.com within 24 hours of receiving the package.
  • Once reviewed and verified, we will guide you through the next steps for replacement.

3. Warranty Support (If Applicable)

Some exclusive products may come with a manufacturer or seller warranty, as clearly mentioned on the product page. If your purchase falls under warranty coverage, you may be eligible for after-sales service or support. Please ensure you retain your purchase confirmation email and order details for future reference.

4. Products Not Eligible for Return

Due to hygiene and safety concerns, we cannot accept returns or exchanges on the following items unless damaged during delivery:

  • Opened ink bottles or cartridges
  • Needles, grips, or tubes once opened
  • Aftercare products once unsealed
  • Customized kits or made-to-order equipment

5. Customer Responsibility

  • It is the customer’s responsibility to verify product specifications and compatibility before purchase.
  • We strongly encourage contacting us before ordering if you are unsure about product use or compatibility.

6. Need Help?

We are here to assist you with any order-related concerns. Please contact our support team with your order number and issue details:

Email: support@airtattoosupply.com
Phone: +91 85019 89335

Thank you for understanding our policy. Your satisfaction and trust are extremely important to us.